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Account management

Delete your LUDINO account

Submit a secure account-deletion request. Our team will verify your account and confirm when the process is complete.

What happens next

You can submit a request here, or use Settings → Delete Account inside the LUDINO app.

Enter your User IDLocate the 8-digit User ID shown on your LUDINO profile and enter it in the request form.

Confirm your passwordEnter your account password. If one is not set, create it from the app’s Settings page first.

We verify your requestOur team confirms account ownership, checks for pending payments, and reviews remaining in-app currency.

Receive confirmationAfter the account is approved and deleted, you will receive a final notification from LUDINO.

Request account deletion

Both fields are required.

You can find this 8-digit number on your profile.
If you do not have a password, create one in the app’s Settings page.

Your request is transmitted securely for administrative review.

Data retention after deletion

Most account information is removed through the deletion process. Certain records may be retained where needed for verification, security, legal, or regulatory purposes. See the Privacy Policy for full detail.

Contact information

Limited details used for verification and fraud prevention.

Account activity logs

Records required for legal, safety, and security purposes.

Transaction history

In-app purchases and payment records required by financial regulations.

Agency or talent records

Relevant personal details if you registered as an agency or talent.

By submitting a deletion request, you acknowledge this data-retention policy.

Need help with your request?

Contact our support team if you cannot find your User ID, set a password, or submit the form.

Technologyyaro@gmail.com